The root of the word leverage is lever. A lever is what helps you lift things that you could otherwise not lift on your own. So when others are helping you, they’re like your lever. When you help others—for instance through mentorship—you’re their lever. Thus leverage means to provide a skill or ability you have to help yourself or another person. It also means to benefit from someone else’s skill or ability.   In our business, we studied our most successful team members and identified what practices they had in common. We then developed a system that would allow others to duplicate how they worked and repeat their solid performance.…